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                          23 elm st manchester-by-the-sea, Massachusetts 01944   |    (978) 526-1200    HOURS/MAP
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Now Hiring : August 2017-Sales & Service

Now Hiring : Sales & Service

August 2017 - Now Hiring : Full and Part Time Sales / Service positions

Are you a positive, motivated, bike lover who enjoys a vibrant and passionate cycling scene?  Seaside Cycle is looking for an experienced bicycle retail professionals to develop relationships with all customers to provide the best customer experience possible. Situated in beautiful Manchester by The Sea, on Boston’s North Shore with some of the Northeast’s best mountain bike trails and road riding right outside our door. We are also only a couple minutes walk from the MBTA. Competitive Salary and a great team to work with.  Weekly rides to enjoy along with espresso bar.   We are a long time dealer of Trek, Specialized, and Electra bikes.

Please mail cover letter and resume to Info@seasidecycle.com
    

  • Use your interest, knowledge and expertise to ensure that customers have an excellent shopping and cycling experience.
  • Be a part of the enthusiastic shop environment that delivers a dynamic experience for both its employees and customers.  


Position Summary:

  • Responsible for a combination of sales and service; positively impacting the overall customer experience across all disciplines - road,mountain, triathlon, commuting, recreational and new cyclists.
  • Monitor parts, equipment and goods inventory through database management and work closely with team to ensure ordering is completed to meet inventory needs
  • Assist customer by troubleshooting, repairing or upgrading equipment while ensuring quality of repair and customer satisfaction.  Manage timely customer service follow-up
  • Help out at events
  • Willingness to participate in weekly shop rides, a plus
  • Assist with the maintenance of service history records and service contracts in the database
  • Constantly learning to keep informed on new products, techniques and parts through vendor supplied on line learning modules.
  • Support Seaside Cycle social media objectives through active engagement


Experience Requirements
2-3 years of industry or cycling retail experience
Energetic, passion for cycling and a great team attitude
Ability to communicate clearly and effectively in all situations with strong interpersonal skills.
A love for espresso is a plus, if you want to take advantage of our full-service in-shop espresso bar

We offer a competitive salary, benefits, continuous skill development/vendor educational programs, collaborative team and environment and customer base that is passionate about cycling.  The shop is accessible via Commuter Train.

We are a full-service shop including service, repairs and custom builds.  Apply today -To submit your interest, email owner at info@seasidecycle.com